At Hilton Long Beach(StayNow_TestHotel), we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This Privacy Policy is issued on behalf of Hilton Long Beach(StayNow_TestHotel) ("we", "us", or "our" in this Privacy Policy) as the controller and responsible for this website.
Our full details are available on our website's contact page. For the purposes of this Privacy Policy, after the definition section, we will refer to ourselves as the Hotel.
3.1. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
3.2. Identity Data includes first name, last name, username or similar identifier, title, date of birth.
3.3. Contact Data includes billing address, email address, and telephone numbers.
3.4. Financial Data includes credit card or payment card details. Note that we do not store complete payment information, as this is processed through a PCI-compliant payment aggregator.
3.5. Booking Data includes information about the dates of your stay, room preferences, and any special requirements.
3.6. We do not currently collect any website analytics from visitors to this website.
4.1. Direct interactions. You may provide us with your Identity, Contact, Financial, and Booking Data by filling in forms on our website or by corresponding with us by phone, email, or otherwise when you make a booking.
4.2. Third parties. We may receive personal data about you from various third parties such as payment providers and booking aggregators.
5.1. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
5.2. To process and manage your booking.
5.3. To provide you with information about your booking, including confirmations and updates.
5.4. To process payments and collect fees. Note that we may use a third-party payment processor, and in such cases, your data is subject to their privacy policies as well.
5.5. To respond to your inquiries and address any issues or complaints.
6.1. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
6.2. All payment transactions are processed through PCI-compliant systems to ensure the security of your credit card information.
6.3. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
7.1. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7.2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8.1. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
8.2. Request access to your personal data.
8.3. Request correction of your personal data.
8.4. Request erasure of your personal data.
8.5. Object to processing of your personal data.
8.6. Request restriction of processing your personal data.
8.7. Request transfer of your personal data.
8.8. Right to withdraw consent.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
10.1. Our website may use cookies, which are small text files that are placed on your computer or mobile device when you browse websites. They are widely used to make websites work or to work more efficiently, as well as to provide information to the owners of the site.
10.2. We use essential cookies to enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
The Hotel reserves the right to update this Privacy Policy at any time. We will update the "Last Updated" date at the bottom of this Privacy Policy. You should check this page from time to time to ensure that you are happy with any changes.
If you have any questions regarding this Privacy Policy, please contact the Hotel through the contact information provided on our website.
For any other inquiries or assistance, you can also reach out to us by email at sandip@fountane.com.
Last Updated: June 4, 2025